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If you're running an older macOS, follow the instructions at How to update the software on your Mac and then try to install the VMware Horizon Client again. The VMware Horizon client for macOS requires macOS 10.15 (Catalina), macOS 11 (Big Sur), or macOS 12 (Monterey).

Use the Portal Manager to download the VMware Horizon Client on your UD-managed Windows or Mac computer.Īdditional installation notes for Mac users The Ivanti Portal Manager (Windows and Mac) and JAMF Self Service (Mac) allow you to download several UD-approved software applications on a UD owned computer without an administrator password or assistance from the IT Service Center. Type 2 to send a verification phone call to your primary device.Type 1 to send an approval notification to the DUO app on your primary device.If you are prompted with the following two-factor screen, enter one of the following options and then click Login: If you have a DUO token, type the 6-digit passcode code.Type phone1 to send a verification phone call to your primary device.Type push1 to send an approval notification to the DUO app on your smartphone.When prompted with the following screen, complete the two-factor authentication by entering one of the following options in the Enter your next code field and clicking Login:.Enter your UD username and password and click Login.Copy and paste into the field titled Name of the Connection Server and click Connect.Double click the Plus icon (Add Server) or single-click the Add Server link.When the installation is complete, open the VMware Horizon Client.Open the downloaded VMware Horizon Client.Click Go to Downloads for your Operating System.Click on the Install VMWare Horizon Client link.​​​​( Chromebook users should install the VMware Horizon Client for Chrome app.) Windows and Mac users, open a web browser and go to.Video - Installing the VMware Horizon Client (1 min.) Installing VDI on a Personally-Owned ComputerĪdditional Installation Notes for Mac Users This service requires VPN and requires additional setup in order to connect remotely contact the IT Service Center for details. NOTE: VDI is NOT appropriate for Avaya Contact Center users.